Description
Let radiant skin reign with this antioxidant-rich facial serum. Squalane and hyaluronic acid join forces to bless dehydrated and tired skin with lasting moisture. Vitamins C, E and, B5 help promote a bright and even complexion. Sensitive? No worries, this brightening serum is kind. Our proprietary Greenhouse Blend® of botanicals and hyaluronic acid lends a gentle hand to help soothe and calm. So you can feel the joy of radiant skin all day long.
Refund policy
Last updated January 01, 2024
Returns
All returns must be postmarked within ten (10) days of the purchase date. All returned
items must be in new and unused condition, with all original tags and labels attached.
Returns Processes
To return an item, please email customer service at Paresh@dno-group.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail.
Your return to the following address:
DNO Brands Pvt Ltd.
Attn: Returns
RMA #
Shop No 9, Shatrunjay Heights,, CK Shah Marg, Near Narayana School, Behind Maxus Mall,
Bhayander West, Maharashtra 401101
India
Return shipping charges will be paid or reimbursed by us.
Refunds
After receiving your return and inspecting the condition of your item, we will process
your return. Please allow at least ten (10) days from the receipt of your item to process
your return. Refunds may take 1-2 billing cycles to appear on your credit card statement,
depending on your credit card company. We will notify you by email when your return
has been processed.
Exceptions
The following items cannot be returned:
- Personal Use items, like undergarments.
- Beauty products which have been opened and are no longer in their original packaging.
- Packed Beauty products in their original package, but which are past their expiry date.
- Visibly Damaged & Tampered Products.
- All products for which brand warranties are applicable. For defective or damaged products, please contact us at the contact details below to arrange a
refund or exchange.
Please Note
- Sale items are FINAL SALE and cannot be returned.
- Package must be securely packed for return shipping, Preferably in the same box that was
used for shipping to the customer.
Questions
If you have any questions concerning our return policy, please contact us at:
+91 7777071061
Paresh@dno-group.com
Last updated January 01, 2024
Returns
All returns must be postmarked within ten (10) days of the purchase date. All returned
items must be in new and unused condition, with all original tags and labels attached.
Returns Processes
To return an item, please email customer service at Paresh@dno-group.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail.
Your return to the following address:
DNO Brands Pvt Ltd.
Attn: Returns
RMA #
Shop No 9, Shatrunjay Heights,, CK Shah Marg, Near Narayana School, Behind Maxus Mall,
Bhayander West, Maharashtra 401101
India
Return shipping charges will be paid or reimbursed by us.
Refunds
After receiving your return and inspecting the condition of your item, we will process
your return. Please allow at least ten (10) days from the receipt of your item to process
your return. Refunds may take 1-2 billing cycles to appear on your credit card statement,
depending on your credit card company. We will notify you by email when your return
has been processed.
Exceptions
The following items cannot be returned:
- Personal Use items, like undergarments.
- Beauty products which have been opened and are no longer in their original packaging.
- Packed Beauty products in their original package, but which are past their expiry date.
- Visibly Damaged & Tampered Products.
- All products for which brand warranties are applicable. For defective or damaged products, please contact us at the contact details below to arrange a
refund or exchange.
Please Note
- Sale items are FINAL SALE and cannot be returned.
- Package must be securely packed for return shipping, Preferably in the same box that was
used for shipping to the customer.
Questions
If you have any questions concerning our return policy, please contact us at:
+91 7777071061
Paresh@dno-group.com
Shipping policy
Shipping Policy
Last updated January 01, 2024
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
What are my Shipping & Delivery options?
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Free Shipping
We offer free All Domestic Orders Ship Free shipping on All Order over Rs. 1000, qualify for free shipping, Orders below Rs. 1000, May qualify for free shipping, subject to any specific offers or coupon codes active at the time of purchase. for All customers placing a minimum order of Rs. 1000 are eligible for free shipping,.
Expedited Shipping Fees?
We also offer expedited shipping at the following rates:
Shipping Method
Shipping Fee
Surface Shipping
2 to 7 days
Air Shipping
2 to 4 days
Rs. 50
If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information. All times and dates given for delivery of the products are given in good faith but are estimates only.
Do you deliver internationally?
We do not offer international shipping.
Are there other shipping restrictions?
We do not deliver to PO box only address, We cannot offer any exceptions to the same
Any PINCODE which is not served by regurlar courier, will be serviced using Registered Indian Speed Post. For such parcels, While every endavour shall be made to deliver as early as possible, Delays are expected due the nature of the postal services.
It will not be possible to ship certian types of products using expidated mode of shipment. Example Perfume Spray / Deodrant Sprays cant be shipped via Air Courier. In Such cases even when expidated shipment has been selected & paid for, it will be sent across via normal mode, and any excess amounts may be refunded back to you.
We will not be responsible for any restrictions that the government of India might put in place on shipment of certian types of goods from time to time.
What happens if my order is delyed?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
How can you contact us about this policy
If you have questions or comments about this notice, you may email us at Paresh@dno-group.com or by post to:
DNO Cosmetics Pvt Limited Kamla Park,
60 Feet Road, DP Road, Bhayander West Opp Navrang Hotel Bhayander West , Maharashtra 401101
India
Last updated January 01, 2024
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
What are my Shipping & Delivery options?
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Free Shipping
We offer free All Domestic Orders Ship Free shipping on All Order over Rs. 1000, qualify for free shipping, Orders below Rs. 1000, May qualify for free shipping, subject to any specific offers or coupon codes active at the time of purchase. for All customers placing a minimum order of Rs. 1000 are eligible for free shipping,.
Expedited Shipping Fees?
We also offer expedited shipping at the following rates:
Shipping Method
Shipping Fee
Surface Shipping
2 to 7 days
Air Shipping
2 to 4 days
Rs. 50
If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information. All times and dates given for delivery of the products are given in good faith but are estimates only.
Do you deliver internationally?
We do not offer international shipping.
Are there other shipping restrictions?
We do not deliver to PO box only address, We cannot offer any exceptions to the same
Any PINCODE which is not served by regurlar courier, will be serviced using Registered Indian Speed Post. For such parcels, While every endavour shall be made to deliver as early as possible, Delays are expected due the nature of the postal services.
It will not be possible to ship certian types of products using expidated mode of shipment. Example Perfume Spray / Deodrant Sprays cant be shipped via Air Courier. In Such cases even when expidated shipment has been selected & paid for, it will be sent across via normal mode, and any excess amounts may be refunded back to you.
We will not be responsible for any restrictions that the government of India might put in place on shipment of certian types of goods from time to time.
What happens if my order is delyed?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
How can you contact us about this policy
If you have questions or comments about this notice, you may email us at Paresh@dno-group.com or by post to:
DNO Cosmetics Pvt Limited Kamla Park,
60 Feet Road, DP Road, Bhayander West Opp Navrang Hotel Bhayander West , Maharashtra 401101
India
Luma & Leaf Afterglow Vitamin C Serum